Before the exam
An eighteen-hour course, then a test with a real failure rate. A candidate who watched the slides is not the same as one who knows the material, and only one of them passes.
THE MOMENT IT BREAKS
A completion certificate is not evidence of anything.
A candidate clicks through eighteen hours, a manager clicks through fifteen more every two years, the provider reports the credits, and nobody at any point finds out whether a single thing was understood — including the person who sat through it.
TODAY
Play the video → wait out the timer → certificate reported
The hours are logged, the knowledge is not.
WITH THIS
Learn it → practise it → check understanding → a record per person
The same hours, and a company that can see who actually knows the material.
THE TWO CURRICULA
Two lists. Two different buyers.
One is what somebody has to learn before they are allowed to sit the exam. The other is what they come back to every two years for the rest of a career. They are not the same list, and a page that pretends they are is selling one product to two people.
BEFORE THE LICENCE
- The statutes governing associations
- Budgets and financial reporting
- Reserves and reserve studies
- Board and membership meetings
- Elections and voting procedures
- Records and owner access
- Contracts and bidding
- Insurance basics
- Maintenance and physical operations
- The ethical obligations of a manager
AFTER THE LICENCE
- Legal updates and statutory changes
- Human resources and staffing
- Insurance and financial management
- Operation of physical property
- Recordkeeping and owner access to records
- Notice requirements
- Budgets and assessments
- Vendor contracts
- Violations and enforcement
- Emergency and hurricane procedures
THREE MOMENTS
Not a benefit. A minute on a specific day.
When the renewal deadline is weeks away
Every licence in the state expires on the same day, so the whole workforce leaves it late and clicks through fifteen hours in a weekend. The hours get reported either way; this way something is left afterwards.
When something goes wrong
A records request, a reserve question, a disputed election. The answer needed to be known before it was asked, not looked up after.
THE SAME ENGINE, EVERY CYLINDER
Explained, then actually learned.
Lessons
Two minutes on one thing, in plain language, built only from the material the institution already approved.
Audio
Read aloud, so somebody who will not sit down and read it can still hear all of it.
Thirteen languages
Delivered in the language spoken at home, not translated at the counter by whoever is on shift.
Knowledge checks
Two questions confirm it landed, so understanding is evidenced rather than assumed.
Share it
Forwarded to the daughter, the spouse, the person who was not in the room and is doing the remembering.
A record
What was presented, when, in which language, and which parts had to be explained twice.
HOW IT GETS THERE
Send us your course outline. We will send back the training.
Whichever module your instructors re-explain most often, or the one candidates fail on; we will build it against your own approved material and you can decide from there.
APPLY FOR A LICENSE →